Confirmed Sales Customer
"Confirmed Sales Customer" means that this Customer has been verified as having purchased a vehicle from Classic Buick GMC.
Confirmed Service Customer
"Confirmed Service Customer" means that this Customer has been verified as having serviced their vehicle at Classic Buick GMC.
Mar 9, 2017
Posted 20 days ago
Everyone was very polite and kept us informed
Feb 2, 2017
Posted 55 days ago
Was able to get my car in quickly. Was called with work that needed done and agreed to what was quoted. One item was a repair to one tire. No mention was made to replace the tire. I was told a bolt was in a place that was safe to repair. When I received the invoice it stated that I was advised to replace the tire by the associate I was working with. That was not a true statement.
Nov 30, 2016
Posted 119 days ago
Good job,but they didn't call me when it was done.
May 31, 2016
Posted 302 days ago
Nothing but professional service in a very personal way.
Aug 8, 2015
Posted 599 days ago
I have had a few problems w my car lately. I took it to classic painesville to get it fixed. They are great there. Everyone was helpful and my car is now running fine. Thanks much.
Jul 1, 2015
Posted 637 days ago
This location is a first rate service shop----that is why I only bring my cars to them.
Apr 11, 2015
Posted 718 days ago
The staff was helpful and friendly and accommodate able. However, upon leaving the dealership a few days after. I had noticed through general checks of my vehicle. that the tires were actually overinflated to 34 psi. I had been through service a few days earlier for An oil change and they were properly inflated. The second time I had to come back to have my keyless entry fixed but that was the only issue that was to be addressed. Later, days after as I had forementioned. I check my tire inflation to find it they were heavily over inflated. I'm not sure why the tires were even touched but I do know that is not how they were before I turn the car in. I am unaware if the manager was made aware of this or not this diminished my entire experience.