7 Reviews Found
Average Rating: 4.8 / 5 *
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              Customer Reviews

              At Classic Buick GMC, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, GMC reviews to see what our customers are saying about us.
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              Posted 20 days ago

              Confirmed Service Customer Confirmed Service Customer

              Everyone was very polite and kept us...

              Everyone was very polite and kept us informed

              Painesville, OH

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              Posted 55 days ago

              Confirmed Service Customer Confirmed Service Customer

              Was able to get my car in quickly. Was...

              Was able to get my car in quickly. Was called with work that needed done and agreed to what was quoted. One item was a repair to one tire. No mention was made to replace the tire. I was told a bolt was in a place that was safe to repair. When I received the invoice it stated that I was advised to replace the tire by the associate I was working with. That was not a true statement.

              Painesville, OH

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              Posted 119 days ago

              Confirmed Service Customer Confirmed Service Customer

              Good job,but they didn't call me when it...

              Good job,but they didn't call me when it was done.

              Ashtabula, OH

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              Posted 302 days ago

              Confirmed Service Customer Confirmed Service Customer

              Nothing but professional service in a very...

              Nothing but professional service in a very personal way.

              Painesville, OH

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              Posted 599 days ago

              Confirmed Service Customer Confirmed Service Customer

              I have had a few problems w my car lately....

              I have had a few problems w my car lately. I took it to classic painesville to get it fixed. They are great there. Everyone was helpful and my car is now running fine. Thanks much.

              Geneva, OH

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              Posted 637 days ago

              Confirmed Service Customer Confirmed Service Customer

              This location is a first rate service...

              This location is a first rate service shop----that is why I only bring my cars to them.

              Mentor, OH

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              Posted 718 days ago

              Confirmed Service Customer Confirmed Service Customer

              The staff was helpful and friendly and...

              The staff was helpful and friendly and accommodate able. However, upon leaving the dealership a few days after. I had noticed through general checks of my vehicle. that the tires were actually overinflated to 34 psi. I had been through service a few days earlier for An oil change and they were properly inflated. The second time I had to come back to have my keyless entry fixed but that was the only issue that was to be addressed. Later, days after as I had forementioned. I check my tire inflation to find it they were heavily over inflated. I'm not sure why the tires were even touched but I do know that is not how they were before I turn the car in. I am unaware if the manager was made aware of this or not this diminished my entire experience.

              Mentor, OH

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