The Sales Staff made this vehicle purchase not only easy but just what it should be. Dave provided no pressure just information about the vehicle. As he was on my last vehicle purchase easy going, knowledgeable and more than a salesman, a friend.
Was satisfied with service - however, would have expected a new car to be perfect. Found mark in the interior and marks on exterior that needed to be cleaned up before taking it. I also did not like that the car I purchased was on the dealers webside weeks before it was at the dealership to purchase.
Elizabeth M Ryan, thank you for reaching out to us. We regret to hear about the situation you have described. Sometimes, although rare, new vehicles do show up with minor imperfections whether it be during the delivery process of being on the truck, or even during manufacturing. We do our best to try to catch these before delivering a vehicle to a customer. As for the website, as soon as a vehicle is ordered the vehicle gets put into our system and on our website it will show up as "In Transit" meaning the vehicle has not yet arrived. I hope this information helps you and this doesn't discourage you from visiting us again!
Mike Reed was my salesman and he work with Marty the sales manager at Classic GMC. They worked with me to find the exact vehicle that I was looking for and did a dealer trade to make my dream truck come true. They were fair on my trade and got my bottom numbers right were I wanted them to be. All the leg work and most of the paperwork was completed prior to coming to the dealership so minimal time was taken out of my day. I want to thank Mike Reed, Marty and GMC Classic Painesville for a job well done.
As a first time buyer I'm very pleased with how everything has gone. The employees are great and my vehicle gets the service it needs. I also enjoy the lounge area,think it is a great setup to treat the customers while the wait...thanks classic GMC..
The service I had performed was routine maintenance, so there isn't much to report in the way of satisfaction with diagnosis or repair of the problem. I was very satisfied with the overall service that I received. The service department got me in and out quickly and my car was clean when I got it back.
One of the BEST experiences ever. Always professional, always like family attitude, always willing to go the extra mile to be sure you are satisfied....THAT to me adds up to one of the best experienced Service Department agendas I have ever had.